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FOR PROVIDERS

Thank you for providing service to our participants

At Focus On You, we appreciate the essential role you play in supporting NDIS participants to achieve their goals. Your dedication and services make a real difference in people’s lives, and we’re here to make the payment process smooth and hassle-free for you.

As an NDIS plan management provider, we work alongside you to ensure timely and accurate payments, so you can focus on delivering quality care. Our team is committed to clear communication, efficient processing, and supporting both providers and participants every step of the way.

Thank you for being a valued part of the NDIS community—we look forward to working with you!

Submitting invoices and getting paid.

What should be included in your invoice?

Invoices for services claimed under the NDIS should include the following:
 

  • provider’s NDIS business name

  • provider’s ABN

  • participant’s name and NDIS number

  • participant’s address (including postcode) if it is for specialist disability accommodation

  • support item number

  • amount and quantity claimed for each unit of the support provided 

    • for example, $51.09 each x 2 units

  • claim type

    • for example, non face-to-face support, provider travel, short notice cancellation or NDIS Requested Report

  • date/s the support was delivered

  • total invoice amount

  • GST component if applicable (most services are GST free).

Contact & Support

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